HR Administrator

About Teenage Helpline

Teenage Helpline is an online mentoring service run by young people to be used by young people. The aims of Teenage Helpline are to provide the first stepping-stone for young people who may need to get professional support, but do not feel comfortable seeking this support for themselves. Not only this, but we also provide mentoring for young people who do not need professional support, but who need a little extra attention and support to help them cope with other personal issues.

About the role

This is an exciting opportunity for an individual to join our charity and contribute to our aim of supporting youth to fulfil their best potential. As the HR Administrator, you will provide administrative support to the HR team, playing a key role in the smooth running of our HR operations.

Reporting to: HR Manager
Key Responsibilities:

· Maintaining and updating the HR system, whilst adhering to GDPR guidelines

· Managing the HR inbox, responding to and redirecting queries, as necessary

· Completing reference requests

· Managing the offboarding process for volunteers

· Providing support to the HR team with ad-hoc administrative tasks

· Providing suggestions for the continuous improvement of our HR processes

· Maintaining good working relations with other teams

· Encourage a positive working environment, supporting a safe and productive workplace

Skills:

· Strong written and verbal communication skills

· Excellent organisation and time management skills

· An enthusiastic and positive attitude

· An interest in HR desirable, but experience is not required